Mercantile Motor / Transport insurance
Bus and passenger transport insurance
Commercial motor insurance reviews for bus, coach, charter, community transport and passenger fleets.

Insurance for commercial passenger vehicles
Bus and coach operators may run regular routes, charter services, tours, school transport, community transport or other passenger operations. The vehicle schedule, passenger use, operating areas, driver arrangements and insurer underwriting requirements all affect the available motor terms.
Policy wording determines the scope of vehicle cover and liability protection. The business should accurately describe the passengers carried and services provided. Separate statutory or specialist insurance requirements may apply to particular operations; ask the relevant authority and insurer to confirm them.
What to include in a motor review
- Vehicle type, seating capacity, value and modifications
- Passenger services and operating locations
- Driver recruitment, training and incident procedures
- Claims history, maintenance and safety systems
- Existing motor, liability and passenger-related insurance documents
Insurance considerations include the motor terms and identify related insurance classes for discussion. Policy terms and insurer appetite vary, and cover depends on the issued wording.
Bus and passenger transport insurance questions
What vehicles may passenger transport insurance cover?
Depending on insurer appetite, commercial motor arrangements may be available for buses, coaches, minibuses and other eligible passenger vehicles used for charter, community, tourism or commercial passenger operations.
What affects the insurance terms for a bus fleet?
Insurers can consider vehicle type and value, passenger capacity, routes and operating radius, driver arrangements, vehicle use, claims history, maintenance and risk controls. Terms and excesses vary by insurer and policy.
Can a passenger transport business need insurance beyond motor?
Yes. Depending on the business, public liability, property, business interruption and other covers may need to be considered separately. A motor policy does not automatically insure every exposure of the wider operation.
Next step
Review your motor insurance program
Tell us about your vehicles, drivers, operating areas and current insurance. We can help identify the information insurers need to consider terms for your business.
Discuss your fleet
Request an insurance quotation
Share a few details and a broker can follow up about the vehicles, operations and cover you want reviewed.

